Privacy Policy

FluencyTrips Malta (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our students, website visitors, and partners. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, and programs.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing information, and other details provided during registration or payment.

Academic Information: Language level, course enrollment, attendance, and progress records.

Technical Information: IP address, browser type, device information, and usage data collected via cookies and similar technologies.

Communication Data: Messages, inquiries, or feedback submitted through forms, email, or other communication channels.

2. How We Use Your Information

We use your information to:

Provide, manage, and improve our language courses and related services.

Process payments and maintain billing records.

Communicate with you regarding classes, schedules, and updates.

Send you newsletters, promotions, or marketing (with the option to opt out).

Ensure website functionality, security, and user experience improvements.

Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We may share your information only in the following cases:

Service Providers: With trusted third parties (e.g., payment processors, IT support, email platforms) who help us deliver our services.

Legal Requirements: If required by law, regulation, or legal process.

Business Transfers: In case of a merger, acquisition, or transfer of assets.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Remember your preferences and settings.

Analyze website performance and usage.

Deliver personalized content and marketing.

You can control cookies through your browser settings, but disabling them may affect functionality.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.

Object to or restrict certain processing activities.

Withdraw consent for marketing communications.

Request data portability.

To exercise your rights, please contact us at the email below.

8. Children’s Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal data from children under 16 without parental consent.

9. International Data Transfers

If you access our services from outside [Insert Country], please note that your data may be transferred and stored in countries that may have different data protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

FluencyTrips Malta
Email: [email protected]